F.A.Q
A domain is the web address people type into a browser to reach your website, for example mycompanyname.co.uk.
You register a domain through a domain registrar. It is the address that identifies your website and can also be used for professional email addresses, such as hello@mycompanyname.co.uk.
Domains are usually paid for annually. You register the name for a chosen period, then renew it before it expires to keep using the same web address.
The price depends on the domain extension, the name you choose and the registrar’s pricing. Before registering a domain, check the renewal cost as well as the first-year price, then choose the option that suits your business.
Hosting is the service that stores your website files and makes your website available to visitors online.
Your website needs server space for its pages, images, content and database. A hosting provider supplies and maintains that space, allowing people to open your website whenever they need it.
Take Care of Your Existing Website
Need help looking after an existing website? We can provide practical support to keep it secure, up to date and working properly.
1. Ongoing Support
We provide support for existing websites, including regular updates, security checks and help with technical issues when they arise.
2. Website Maintenance Service
Our Website Maintenance service includes the first hour of work on your site each month at 50% of the standard hourly rate. Any additional time is charged at the usual rate.
3. What’s Included in Maintenance
We can update text, business addresses, telephone numbers and other key details. We can also add or replace gallery images, helping to keep your website accurate and current.
4. Updates and Security
Websites need regular updates to remain secure and reliable. Maintenance can include WordPress, plugin and theme updates, along with routine checks for issues.
5. Technical Assistance
If something is not working as expected, we can investigate the problem and provide practical assistance to get your website working smoothly again.
6. Content Changes
Need to add new information, update services or change images? We can make content changes for you, so your website stays useful to customers.
7. Clear Communication
We explain the work completed, highlight any issues found and keep you informed about the general condition of your website.
8. Flexible Support
Support can be occasional or ongoing. We can tailor the service around the level of help your website and budget require.
9. Cancel When You Need To
There is no long-term lock-in. You can stop the maintenance service whenever your circumstances change.
In summary, Website Maintenance provides practical help with updates, content changes, security checks and technical support. The first hour each month is charged at 50% of the standard rate, with further time charged at the normal rate.
What is website responsiveness?
Website responsiveness means that a website adjusts its layout to suit different screen sizes, including desktop computers, laptops, tablets and phones. A responsive website rearranges its content so that pages remain clear, readable and easy to use on the device a visitor is using.
Why is it important?
Many people now browse on their phone first. A responsive website helps visitors read content, use menus and contact your business without pinching, zooming or scrolling sideways. It creates a more consistent experience across devices and makes it easier for people to use your website.
Benefits of Responsive Web Design
Improved User Experience
Responsive design keeps pages readable, buttons easy to use and navigation straightforward on different screen sizes. This gives visitors a smoother, more reliable experience.
Wider Reach
A mobile-friendly website can be used comfortably by people on phones, tablets and desktop computers, helping your business reach customers wherever they browse.
SEO Benefits
Google uses the mobile version of a website when assessing pages for search. A responsive, mobile-friendly website supports a better user experience and gives search engines clear, consistent content to crawl.
Cost-Effective
One responsive website is simpler to manage than separate desktop and mobile versions. Updates only need to be made once, which saves time and reduces ongoing maintenance.
Ready for New Devices
Screen sizes and devices continue to change. Responsive design gives your website flexibility, helping it remain usable as new devices and browsing habits develop.
A responsive website is an essential part of a professional online presence. It helps visitors use your site comfortably, supports mobile-first search and gives your business a website that remains useful over time.
Understanding the Cost of a Website
The cost of a website depends on what your business needs. Here are the main factors that shape a project and its price.
1. Built Around Your Requirements
A simple information website costs less than a larger website with many pages, booking tools or an online shop. We discuss your requirements first, then recommend the most suitable option.
2. Design and Development
The design, number of pages and required functions all affect the cost. A tailored layout and custom features need more planning and build time than a straightforward website.
3. Content Creation
Your website needs clear text, images and information about your services. You can provide this content yourself, or we can help you organise and prepare it.
4. Domain and Hosting
Your domain and hosting are separate yearly costs. They are paid to your chosen provider and renewed each year to keep your website address and hosting active.
5. Clear Pricing
Before work begins, you will receive a clear quotation based on the agreed scope of the project. This means you know what is included and what the expected cost will be.
6. Long-Term Value
A well-planned website is an investment in your business. It gives customers a reliable place to find information, understand your services and get in touch.
The right website is one that fits your business goals and budget. We keep the process straightforward and provide a clear quote before the project starts.
An SSL certificate enables HTTPS, creating an encrypted connection between a visitor’s browser and your website. It helps protect information sent through your site, such as contact-form details or login information.
When a website uses HTTPS, browsers show that the connection is secure. Without it, visitors may see a warning that the site is not secure, which can reduce trust in your business.
An SSL certificate is important for every modern website, especially where visitors submit information. It supports security and user confidence, while HTTPS is also a small technical signal considered by Google.
What is SEO?
SEO, or search engine optimisation, is the work of making a website easier for search engines and people to understand. It includes clear page structure, useful content, technical settings and an experience that works well across devices.
How does SEO help your website?
1. Better Visibility
SEO can help your website appear when people search for services related to your business. It gives search engines clearer signals about what each page is about.
2. Relevant Search Terms
Using clear, natural language in page titles, headings and content helps search engines match your services with relevant searches. The focus should always be on helping real customers, not repeating keywords.
3. Helpful Content
Useful, accurate content helps visitors understand your services and decide whether to contact you. It can also help your website build trust over time.
4. Clear Internal Links
Links between relevant pages help visitors find information and help search engines understand how your website is organised.
5. Mobile-Friendly Pages
Your website needs to work well on phones as well as larger screens. Mobile-friendly pages give visitors a better experience and support Google’s mobile-first indexing.
6. Fast, Reliable Performance
Pages should load quickly and work reliably. Optimised images, sensible code and good hosting all help improve the experience for visitors.
SEO is an ongoing process, not a one-off guarantee of rankings. A well-built website gives your business a strong foundation, while useful content and regular improvements help it remain competitive.
Can I use my own graphics or should I use your ideas?
You can provide your own logo, photos, text and brand materials, or ask for guidance where you need it. The right approach depends on what you already have and how you want your business to be presented online.
1. Your Brand, Your Materials
If you already have branding, photos or a clear idea of the look you want, we can use those materials as part of the website design.
2. Professional Guidance
If you need help with the visual direction, we can suggest layouts, colours and content approaches that fit your business and customers.
3. A Tailored Website
Each website is planned around your business, rather than copied from a fixed template. The design is adapted to your services, content and goals.
4. Bringing Everything Together
Whether the materials come from you or from our suggestions, we make sure the final website feels consistent and professional.
5. Working Together
The best results come from clear communication. We discuss your preferences, services and target audience before making design decisions.
6. Flexible Approach
You can be involved as much as you wish. We can work from a detailed brief, improve existing materials or help shape the website from the beginning.
The final choice is always yours. Our role is to create a website that represents your business clearly, works properly and gives visitors confidence to get in touch.
Built for Your Business
Website builders can be useful for simple projects, but a tailored website gives you more control over how your business is presented and how the site can develop.
1. Design Around Your Brand
A tailored website is designed around your services, customers and brand, rather than being limited to a pre-set layout.
2. Clear Upfront Scope
We agree the pages, features and price before work begins. This helps you understand what is included and avoids unnecessary add-ons.
3. Flexible Functionality
A WordPress website can be expanded when your business needs new pages, features or integrations, without starting again from scratch.
4. Professional Presentation
A well-planned website gives your business a consistent, professional presence and makes it easier for customers to find key information.
5. Content You Can Update
You can update content yourself through WordPress, or ask for support when you need help with changes, images or technical tasks.
6. Hosting and Provider Choice
You can choose the domain and hosting provider that suits your business. This gives you flexibility if your requirements change in the future.
7. Performance and Maintenance
A properly built website can be optimised for speed, security and mobile use. Regular updates and maintenance help keep it working well.
8. Ongoing Support
Support is available when you need it, whether that means an occasional content update or regular website maintenance.
A tailored website is an investment in a professional online presence. It gives your business a site that can reflect your brand, support customers and grow as your needs change.
